CraftJack
Reviews and Complaints
I just want to cancel
- Leads come in
- Hold time is 3hrs or longer
Preferred solution: I just want to cancel. Going on Deployment.
User's recommendation: Don’t input a long term debit card in unless you want to continuously get charged even when you BEG TO CANCEL. They have no cancellation button. No cancel option to be found.
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Verified ReviewerBad leads
Megan my account manager repeatedly steals $291.00 each month for 20-30 bad leads out of all the leads only one is aware that they search to hire someone for a project the rest of the clients either block me or ask me where did I get the information from and spends 2-6 minutes making me answer the questions of CraftJack gave it to me and they are not hiring also CraftJack account manager Megan turned off my lead request button and insist of me paying the $291.00 first before she can issue credit when I will still end up with the amount of leads I just spent to get it back active so Im never being credited back actually!!! I called today to ask her to credit me my $291.00 back for bad leads and she wants me to pay for them first and wait until she feels like crediting it back please issue me my refund to credit back for those 19 bad leads
Preferred solution: Full refund
User's recommendation: Bad leads and robbing contractor companies
I haven’t received any leads since Monday
- Horrible deceptive
Preferred solution: Since I’ve been with you things are not what I was told !! I was told all leads had been checked and verified and this isn’t true .!! The address aren’t up to date for the customer at times .!! Which has made me late that had cost me money!!
User's recommendation: We need more customers to keep our business growing
Can't get to talk to anyone..
- Recieved nothing from thier service
- Whole company
Preferred solution: A full refund, and cancell my account, been on hold for 20 mins, can't get a call back
User's recommendation: Keep up on them, they will bill you, on jobs you haven't taken or done, hard to get a person on phone..bad businees
Bad customer service
Preferred solution: Full refund
Excellent electrical work
- Excellent electrician
User's recommendation: Hire AWG for electrical work !
Took all my money with no leads!
- Horrible deceptive
- Feel they are a scam now
Preferred solution: Full refund
User's recommendation: Please do NOT use craftjack if you care about yourself.
Why u guys just took $207 outer my account
Preferred solution: Full refund
Good experience.
User's recommendation: I would call him again for any future plumbing work that we need.
Bogus Leads?
User's recommendation: Buyer Beware
Need to cancel
Preferred solution: Cancel service
*** leads
Preferred solution: Full refund
Duplicate leads
Resolved: Fraudulent charges
I contacted Craft jack. While he initially tried to dismiss my claim that my card was fraudulently used, telling me I had used his service to hire Daniel, (who is my husband) to do work on our home...he ultimately ended up refunded his charges to my credit card.
Preferred solution: Full refund
People on your site(some) are no more than crooks. you should check their better business report before allowing them on your site
User's recommendation: make sure check better business before hiring anyone from this site
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I hear you same thing happened to me might as well call them Angie's list since they owned by the same cooperation. They share leads