Most helpful review
New Reviewer

I just want to cancel

Original review updated by user Jan 13, 2022
Not sure why I cant cancel on my own. I just want to cancel. No cancel button to be found. I just want to cancel. I just want to cancel. I just want to cancel. I just want to cancel. I just want to cancel. Customer Service number doesnt work. Dial in-Then the call is cut off

User's recommendation: Don’t input a long term debit card in unless you want to continuously get charged even when you BEG TO CANCEL. They have no cancellation button. No cancel option to be found.

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ID
#3255056 Review #3255056 is a subjective opinion of poster.
Location
Cabot, Arkansas
Pros
  • Leads come in
Cons
  • Hold time is 3hrs or longer
Loss
$28
Preferred solution
I just want to cancel. Going on Deployment.
New Reviewer

I haven’t received any leads since Monday

I havent received any leads since Monday and I only joined your company because Im not happy with HomeAdvisor but if Im not going to have work through your company then Ill have to stay with them !!

User's recommendation: We need more customers to keep our business growing.

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ID
#3014309 Review #3014309 is a subjective opinion of poster.
Cons
  • Horrible deceptive
Loss
$350
Preferred solution
Since I’ve been with you things are not what I was told !! I was told all leads had been checked and verified and this isn’t true .!! The address aren’t up to date for the customer at times .!! Which has made me late that had cost me money!!
New Reviewer

Can't get to talk to anyone..

I've been trying to cancelly account for about a month now. 5 calls later and still your charging my account. I've only took 2 jobs since I started back with you again..I requesting a refund and I need to cancell my account. I have a full time job now. I'm not even cleaning no more. I also don't authorize you to take any more of my cash. On hold for many minutes and can't get no to call me back. You owe me a refund way back from when I started, never called or took any of the leads but 2 better

User's recommendation: Keep up on them, they will bill you, on jobs you haven't taken or done, hard to get a person on phone..bad businees.

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ID
#2758612 Review #2758612 is a subjective opinion of poster.
Cons
  • Recieved nothing from thier service
  • Whole company
Loss
$180
Preferred solution
A full refund, and cancell my account, been on hold for 20 mins, can't get a call back
New Reviewer

Bad customer service

I have not been able too reach nobody at CraftJack for the passed week and its really frustrating when Im paying money for the app but not getting the proper service , I would like too deactivate my account if I dont get a call back !
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1 comment
#2137452

The only why you can stop them from getting your money is to close your bank account.

ID
#2755766 Review #2755766 is a subjective opinion of poster.
Preferred solution
Full refund

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Verified Reviewer
New Reviewer
CraftJack - Bad leads
Megan my account manager repeatedly steals $291.00 each month for 20-30 bad leads out of all the leads only one is aware that they search to hire someone for a project the rest of the clients either block me or ask me where did I get the information from and spends 2-6...
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ID
#2755517 Review #2755517 is a subjective opinion of poster.
Loss
$291
Preferred solution
Full refund
New Reviewer

Excellent electrical work

I hired AWG ( Al Gray ) to connect a portable generator transfer switch. The generator I had for 16 years failed to start after multiple tries ! Al took his own time to locate me a new generator . He hooked it up, showed me many times how it works by hands on and verbally explaining the system . I highly recommend him to anyone as an electrician !

User's recommendation: Hire AWG for electrical work !

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ID
#2550994 Review #2550994 is a subjective opinion of poster.
Pros
  • Excellent electrician
New Reviewer

Why u guys just took $207 outer my account

I owned u guys a $157 and I paid and now u guys just took $207 for what I think I my money should be put back on my card thanks can someone give me a call at 309706****
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ID
#2456246 Review #2456246 is a subjective opinion of poster.
Location
Chicago, Illinois
Loss
$207
Preferred solution
Full refund

Good experience.

Olayinka Folayam fixed our backed up kitchen sink. We called on aThusday eve. and he came, on time, Friday. He was very polite, neat, and competent, and professional. The only questionable part of his service was the price originally quoted which we thought was quite high. We paid a lower price than he quoted.

User's recommendation: I would call him again for any future plumbing work that we need.

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1 comment
#2180575

What? You gave a 3 star rating for not paying a higher price than what you agreed to. I'm not sure I get why you would not review the contractor that you would use again higher.

ID
#2435256 Review #2435256 is a subjective opinion of poster.
Location
Chevy Chase, Maryland

Bogus Leads?

Not sure if this is the case, but Ive heard that these so called lead generating companies will use bots or, in some cases, people in sweaty dingy third world call centers to create bogus leads for unsuspecting contractors in an effort to boost their bottom line

User's recommendation: Buyer Beware.

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ID
#2401755 Review #2401755 is a subjective opinion of poster.
Location
Guntersville, Alabama
New Reviewer

Took all my money with no leads!

Took $500 out of my husbands account which was all we had left this month for bills and groceries, I cant even get formula right now for my son. This all happened after he had already tried to cancel his account after they took $200 out for leads that were not even real(he would call and theyd immediately hang up - every call). And they told him he couldnt cancel if he had an outstanding balance. So instead of taking out money for the outstanding balance they just charged him $500 FOR ABSOLUTELY NOTHING! Absolutely evil and horrible company. Im sick.

User's recommendation: Please do NOT use craftjack if you care about yourself.

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2 comments
#2130531

that's very sad that companies do that, I personally going through the something with a Marketing company i have my own company and im paying what they are asking me and I'm not getting nothing on return they are only well trained to tell us what we want to hear and they have no heart no should they are poison inside evil , they think to much and feel to little no compassion for the ones that we need help they don't care if we don't have money for our bill or to buy food for my babies or to have to choose to buy food or buy gas , please marketing business if you happen to read this don't keep taking money without helping people whatever you are doing in the dark will come out to the light and KARMA WILL HUNT YOU UNTIL THE LAST DAY IN THIS EARTH BELIVED THAT

#2111614

just like home advisor,and yelp... they take your money and no leads or work received

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ID
#2230465 Review #2230465 is a subjective opinion of poster.
Service
Craftjack Leads
Cons
  • Horrible deceptive
  • Feel they are a scam now
Loss
$500
Preferred solution
Full refund
New Reviewer

Need to cancel

Need to cancel my service today
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ID
#2222860 Review #2222860 is a subjective opinion of poster.
Preferred solution
Cancel service

Duplicate leads

All but two of the leads I have received from craft jack I have received with the the lead generation app HomeAdvisor. I am paying double for the jobs and when they come in I call through HomeAdvisor. Its much easier for more to use HomeAdvisor. Thanks anyway .
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ID
#2185676 Review #2185676 is a subjective opinion of poster.
Location
Liberty, New York
New Reviewer

*** leads

The customer did not need a carpenter or handyman they needed a landscaper I don't do landscaping.
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ID
#2115572 Review #2115572 is a subjective opinion of poster.
Preferred solution
Full refund

People on your site(some) are no more than crooks. you should check their better business report before allowing them on your site

a chris schuler has an F rating on better business site and has stolen money from people.. never does job but takes their money.. been on local trouble shoot tv station for his bad behavior, his company is HLProperty Services.. just a scam front.eck

User's recommendation: make sure check better business before hiring anyone from this site.

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ID
#1914387 Review #1914387 is a subjective opinion of poster.
Location
Edison, New Jersey

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Do not go through them

I am with them now and all it is is a money scheme rather you get the lead or not you are charged anywhere between 19 to $100 for that lead even if you do not get it I am through there right now I made a payment yesterday and already they want $300 and they pause my account until they get what they want and I haven't got one single weedHomeAdvisor is better I was with them with home advisorbefore and I am going back to them
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ID
#1801279 Review #1801279 is a subjective opinion of poster.
Location
Adrian, Pennsylvania
Loss
$300
Preferred solution
Price reduction

These people are SCAMMERS And Here is why

I talked to Kari Gibbons Sales Consultant CraftJack o:(224)420-**** I was asking buying questions. The more I asked the more was found out that this lady didn't know what she was doing at all. I didn't get ripped off because I knew what to ask in order to stay away. The Lady Kari was very dumb and RUDE. STAY AWAY FROM THESE SCAMMERS.
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ID
#1797887 Review #1797887 is a subjective opinion of poster.
Location
Myrtle Beach, South Carolina
Service
Craftjack Leads

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